Last Updated: 6 June 2025

1. Introduction

LUSH ATLAS MEDIA GROUP ("we," "us," or "our") operates Business Spotlight, a cloud-based software service (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By accessing or using the Service, you consent to the practices described herein.

2. Information We Collect

a. Personal Information

We collect identifiable information when you:

• - Create an account (name, email, job title, company).

• - Process payments (billing address, credit card details via a PCI-compliant third party).

• - Contact support (communication records). Complete surveys or provide feedback.

b. Usage Data

We automatically collect:

IP addresses, device/browser type.Pages visited, features used, session duration.Cookies and similar technologies (see Section 7).

c. User Content

Data you upload or generate within the Service (e.g., files, project data) is stored securely but remains your property.

3. How We Use Your Information

We use collected information to:

Provide, maintain, and improve the Service. Process transactions and send invoices.Respond to inquiries and offer customer support.Send service updates, security alerts, or promotional communications (opt-out available). Analyse usage trends and personalize user experience. Comply with legal obligations.

4. Sharing of Information

We do not sell your data. We may share information with:

Service Providers: Trusted third parties (e.g., hosting, payment processors, analytics) bound by confidentiality agreements.

Legal Compliance: If required by law (e.g., subpoenas, court orders).Business Transfers:In mergers, acquisitions, or asset sales (users will be notified).

Your Consent: With your explicit permission.

5. Data Security

We implement industry-standard measures:

• - Encryption (TLS/SSL) for data in transit and at rest.

• - Regular security audits and access controls.

• - Multi-factor authentication (MFA) options.

  Despite this, no method is 100% secure; we cannot guarantee absolute security.

6. Data Retention

We retain personal information:

As long as your account is active. For legal, tax, or audit requirements (typically 3–7 years post-account closure). Anonymized data may be kept indefinitely for analytics.

7. Cookies and Tracking Technologies

We use:

• - Essential Cookies: For core functionality (e.g., login sessions).

• - Analytical Cookies: To monitor Service performance (e.g., Google Analytics).

• - Optional Cookies: For personalization (enabled only with consent).

  You can manage preferences via your browser settings.

8. International Data Transfers

Your data may be transferred to/processed in countries outside your residence (e.g., U.S.-based servers). We ensure safeguards (e.g., GDPR Standard Contractual Clauses) for EU/UK users.

9. Your Rights

Depending on your location (e.g., GDPR, CCPA):

• - Access, correct, or delete your data.

• - Opt out of marketing communications.

• - Withdraw consent (where applicable).

• - Lodge complaints with a supervisory authority.

• - Submit requests to: [email protected]

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